ATEL WB550 5G Indoor
Fixed Wireless Access Router

ATEL’s WB550 5G CPE Indoor Router is designed to offer pure wireless high-speed data service to the end user, it utilizes the 5G and LTE networks to connect to the internet and uses Wi-Fi to share the data service with different Wi-Fi devices.

RELIABLE

The Apex delivers high-speed internet to essential devices, with LTE fallback speeds up to 1.6Gbps for challenging areas.

SIMPLE SETUP

Plug-and-play installation makes it easy to connect, with a user-friendly web interface for configuration and monitoring.

POWERFUL CAPABILITIES

Supports up to 64 devices, ideal for homes or small businesses, with Wi-Fi 6 for optimal speed and security.

ENHANCED SECURITY

WPA3 encryption and VPN support for safe data transmission.

Cellular:

5G / Cat-19 LTE

Interface:

Easy-to-use Web Interface

WiFi:

WiFi 6

Display:

LED Status Indicators for Power, Signal, 5G, 4G, LAN, WiFi

Device Ports:

WAN/LAN Configurable

Advanced Networking:

IP Passthrough

Features:

4x4 MIMO

Users:

WiFi Connection for up to 64 Devices

Downloadable Materials

Sales Data Sheet Brochure

User Guides (English)

Quick Start Guide (English)

FAQs (English)

User Guides (Spanish)

Quick Start Guide (Spanish)

FAQs (Spanish)

ATEL WB550 FAQs

1

The Power LED indicator is not ON

a. Confirm the power adapter is plugged properly into the AC socket.


b. Confirm the power adapter is connected to the device properly.


c. Note: Use only the Power Adaptor that is provided and comes packaged
with the device.

2

Web Based Utility (WebGUI) cannot be accessed

a. Ensure that the WB550 is powered on.


b. Ensure that your wireless client is connected and has acquired the IP address from the device over Wired or wireless connection.


c. Check with another web browser or try to reset the browser cache memory.


d. Try to Reboot or factory reset the device.

3

Device cannot access the network

a. Ensure your USIM card is valid and active.


b. Check the 5G/4G LED, it should be On. If it is off, then login to WebGUI and check the Network details available on the home page.


c. Network status should be showing Connected. If it is showing disconnected or connecting, check the network parameters RSRP, SINR values.


i. SINR value (dB) should be Positive.


ii. RSRP value must be greater than -115dBm. Preferred value should be around -90 dBm.


d. Try to Reboot or factory reset the device

4

How do I optimize the device to maximize throughput?

a. You can move the device around to find the best location for data throughput. Generally, a higher location near windows and a place with minimum obstruction to carrier cell towers will result in a better data throughput.


b. You can log into the WebGUI to check the RSRP/RSRQ/SINR to verify the changes to signal quality.


c. In the WebGUI, you can also go to “Settings” > “Cellular Settings” > “Network”, to specify the band you want to use. Please check and confirm band information with your carrier before you adjust the band you prefer. Please note that we don’t encourage customers to adjust these features by themselves if you are not familiar with mobile technology.

5

Do you have the WB550 FAQs in Spanish?

Yes, they're available here.

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CO-BRANDING SERVICES

We offer customizable devices with branded logos and packaging, adaptable firmware solutions, and a diverse product range including hotspots, routers, and IoT devices to meet your market needs.

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